Frequently Asked Questions

Everything you need to know about our human-grade pet health products.

What does 'human-grade' actually mean?

Our products are made in FDA-cleared facilities using the same high-quality ingredients and safety standards required for human supplements, ensuring your dog receives the best possible nutrition.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. generally takes 3-5 business days to arrive at your doorstep.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you or your dog are not completely happy with the product, please contact our support team for a full refund or exchange.

Can I manage or cancel my subscription?

Yes, you have full control. You can skip a month, change your delivery frequency, or cancel your subscription at any time through your account dashboard.

Are your products safe for all dog breeds?

Our multivitamin and health chews are formulated by veterinarians to be safe and effective for all breeds and sizes. We recommend following the weight-based dosage instructions on the packaging.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.