Returns & Exchanges
At Dog is Human, we want you and your pup to be completely satisfied with your purchase. If your gear isn't the perfect fit, we offer a 30-day return and exchange window for all unworn apparel and accessories.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is free of pet hair or signs of wear.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the return, we will process your refund or ship out your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing